CONQR Privacy Statement

Last updated: November 26, 2025

CONQR ("the App") is operated by Swank Labs LLC, a Washington company ("we," "us," or "our"). This Privacy Statement explains how we collect, use, and share information when you use CONQR.

If you are a resident of Washington, you should also review our Consumer Health Data Notice, which supplements this Statement.

You can contact us at info@runconqr.com.

Information We Collect

Information You Provide

• Account information: Email address and password.
• Profile ranges: To minimize risk, we collect ranges rather than exacts where possible (e.g., age range, weight range, height range), along with sex (male/female/other) and general activity level.
• Training plan inputs (optional): The categories above, provided with explicit opt-in for the purpose of generating a plan.
• Purchases: Transactions processed through Apple, Google, or Stripe.
• Communications: Support messages and feedback you send us.

Information Automatically Collected

• Location data: We collect precise GPS data during runs to map your route and calculate distance.
  Note: For your private history, we store the precise route. For any public or social features, this data is aggregated or rendered into general geographic shapes to protect your privacy.
• Run metrics: Distance, pace, speed, timestamps; and if connected, heart rate or VO₂ max metrics from your device.
• Device information: Device model, operating system, unique identifiers, crash logs, and app version.
• App usage: Features used, session length, interactions, and progression.

Aggregated and De-Identified Data

We create aggregated and de-identified statistics to understand app performance, improve features, and develop insights. These metrics do not identify you and may be used for commercial or partnership purposes.

How We Use Information

We use your information to:

1. Provide and operate the App

• Tracking runs, mapping routes, and managing progression systems.
• Saving history and generating XP/rewards.
• Connecting to health/fitness APIs (HealthKit, Health Connect).

2. Generate optional training plans (Opt-in)

Using profile ranges + performance data to recommend pacing improvements, mileage increases, and other progression plans.

3. Improve and secure the service

• Debugging, analytics, and feature optimization.
• Monitoring system health and preventing abuse.

4. Process purchases

Managing Mana packs, upgrades, and other in-app purchases (via Apple, Google, or Stripe).

5. Communicate with you

• Service alerts, updates, and security notices.
• Marketing communications only where legally allowed (opt-out available).

Training Plan Opt-In

Before generating a personalized training plan, we will request an explicit opt-in confirming that:

• You are providing age/weight/height ranges and sex voluntarily.
• We can use those ranges + performance data to deliver training recommendations.
• This information will only be used to provide the plan and improve aggregated analytics.
• You can withdraw consent at any time in the app settings.

Sharing Information

We share only what is necessary to operate CONQR:

• Supabase: Backend storage and authentication.
• Mapbox: Mapping and route visualization.
• Analytics tools: To maintain and improve the App (e.g., PostHog, Mixpanel).
• Error tracking: To identify and fix crashes (e.g., Sentry).
• Payment processors: Apple, Google, Stripe.
• Communication providers: Email/SMS services for account notifications.

All processors are bound by contractual obligations to protect your information and use it only on our behalf.

No Ads / No Individual Sales

• We do not sell your identifiable data.
• We do not share information for cross-site advertising.
• We may produce aggregated, fully de-identified insights for commercial or partnership use.

Data Retention

• Account Data: Deleted within 28 days after you request account deletion.
• Aggregated Data: De-identified data may be retained indefinitely, as it cannot be linked back to you.

Children's Privacy

CONQR is intended for users 13 and older. Because CONQR involves precise location data and performance metrics, it is not designed for children under 13. If we expand into school programs, we will develop a separate COPPA-compliant version with built-in parental permissions and restricted data handling.

Your Rights

Depending on your US state jurisdiction, you may have rights to:

• Access your data.
• Delete your data.
• Correct data.
• Opt out of marketing.
• Withdraw consent.
• Restrict certain processing.
• Obtain a portable copy of your data.

Submit requests to info@runconqr.com.

Security

We use industry-standard measures to protect your information, including encryption in transit, authentication controls, and restricted access based on role and need.

Consumer Health Data Notice (Washington)

See more information in our Consumer Health Data Notice.

Because we process limited fitness-related information that may qualify as "consumer health data," residents of Washington have additional rights under the My Health My Data Act.

Categories of Consumer Health Data:

• Fitness performance metrics (pace, mileage, HR, VO₂ max).
• Training-plan inputs (age range, weight range, height range, sex).
• Location data related to physical activity.

We use this information only to operate the App and provide training plans you explicitly request.

• We do not sell or share individual health data.
• We honor deletion and withdrawal rights as required.

To exercise your rights under the My Health My Data Act, please contact info@runconqr.com.

Changes to This Statement

We will update this Statement as needed. If changes materially affect your rights, we will notify you in the App or via email.

Contact Us

Swank Labs LLC DBA CONQR
info@runconqr.com